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Philippe Mihailovich - of French and Serbian descent - was born in South Africa and has worked mostly in London, New York and Paris. Today Philippe is considered to be a leading academic in the field of Brand Management and a founding theorist of Brand Architecture and Brand Stretching. As a practitioner he has been the Marketing head of famous international brands such as Nivea, Wella (P&G) and British Telecom and as a brand consultant has assisted in the creation or repositioning of numerous challenger brands from private label to high-end luxury houses and hotels. He has recently completed a book on high luxury brand theory and publishes monthly summaries of each chapter on LuxurySociety.com and on his own site HauteLuxe.net
L&S: How would you best describe yourself in your own words?
L&S: What do you enjoy most about your profession?
L&S: The best compliment you’ve received? Ex-student compliments are perhaps even more appreciated such as this one: “Philippe was my professor at EDHEC Business for Luxury Brand Management and Brand Management and was hands down one of the most inspirational, exciting, and knowledgeable people I've ever met. Philippe brings with him a contagious passion for branding, loads of professional and practical experience, and a devout understanding of how branding works inside and out.” The added benefit is that my ex-students often end up in top positions with blue chip companies and then recommend me to their bosses! Who says teaching doesn’t pay?
L&S: What is your proudest accomplishment to date?
L&S: Who or what motivates you in your work?
L&S: What are some professional challenges you’ve faced in your career? Some very exciting and lucrative personal contracts that I had such as bringing famous luxury brands to emerging cities and creating sustainable partnerships with local players all got suspended, and while big brands were laying off workers they couldn’t justify paying for consultants either so I had to return to instigating new skin care and hair care brands for large retailers on royalty deals to ensure a regular ongoing income. That’s currently still a work in progress for the Russian market. Luckily, Louis Vuitton presented two very challenging and confidential projects but it was only in conjunction with one of my business schools so they got my and my students’ brains for free. But branding is about building reputation and sustainable relationships and it always pays back in the long-term.
L&S: Are there any new luxury lifestyle trends that we should be aware of? 1) With the growing interest in luxury brands along with the regular use of the web, clients have fast become connoisseurs of luxury brands and categories and often have more knowledge than a brand’s salespersons. They are determined to discover the best and have the confidence to buy under-the-radar brands. With the advent of the credit crunch, branding has become more important than ever. Weak brands have been forced to fight on price and promotion to survive while the stronger brands were adding perceptual value and transparency to their stories to ensure that they satisfy the stringent demands of this emerging connoisseur customer. 2) Philanthropy has become the contemporary symbol of luxury. Forty US billionaires have already signed up to pledge at least half of their fortunes to charity under a philanthropic campaign kicked off by Warren Buffett and Bill Gates. Our times have witnessed a growth in social entrepreneurship – as highlighted by the Skoll awards and Medinge’s Brands With A Conscience Awards - for those who help achieve social objectives by business means. Brands who seek to attract such high-end customers ought to ensure that they share the same value systems or they may find themselves left behind tending to the last of the bling shoppers and living in a different universe.
L&S: With a schedule as hectic as yours, what’s the best way to unwind?
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